As a leader in travel and expense solutions, we are creating a future where technology drives business value and inspires extraordinary results. The Support Engineer II role specifically supports our Emburse Enterprise platform, helping global organizations modernize financial operations, increase visibility, and optimize spend across the enterprise. What You Will Do Deep-Dive Troubleshooting: Own high-level, complex technical issues for global enterprise clients. This is not a call center environment; you will focus on deep problem-solving and unique system configurations. Manage Integrations & Data Flows: Dissect and resolve issues across external integrations, including ERPs, credit card feeds, allocation data, vendor data, expense systems, and AP accounting workflows. Analyze Logs and APIs: Utilize your technical toolkit to investigate APIs, web services, databases, and log files to isolate root causes. Assess System Behavior: Determine if an issue stems from how the client's syste