As a Technical Account Manager, SIEM / Security Analytics (KSA) at Anomali, you are driving the success of our customers in Riyadh by delivering exceptional onboarding experiences, ensuring seamless integration of our Intelligence-Native Agentic SOC Platform, and fostering long-term relationships. This role matters as it directly contributes to the growth and adoption of our platform across the EMEA region, enabling organizations to enhance their security posture and stay ahead of emerging threats. By joining our team, you are becoming part of a pioneering effort in the cybersecurity industry, with opportunities for growth and advancement as our company continues to expand its presence globally. The impact of this position is significant, as you will be working closely with key stakeholders to ensure customer satisfaction, identify new sales engineering opportunities, and collaborate with our teams to continuously improve our platform.

Your day-to-day activities include managing and owning the customer relationship, ensuring customer satisfaction, and identifying opportunities to expand our footprint within existing accounts. Key responsibilities encompass:

• Developing and executing strategic onboarding plans tailored to each customer's unique needs and security requirements


• Collaborating with our sales engineering team to deliver technical product demonstrations and trials, showcasing the capabilities of our SIEM and Security Analytics solutions


• Providing ongoing technical support and guidance to customers, ensuring they maximize the value of our platform


• Analyzing customer feedback and market trends to inform product development and improve our overall customer experience


• Building and maintaining relationships with key decision-makers and influencers within our customer base


• Staying up-to-date with the latest advancements in security analytics and threat intelligence, applying this knowledge to drive customer success and identify new opportunities


• Working closely with our internal teams, including sales, marketing, and product development, to ensure alignment and effective communication. As a Technical Account Manager, you are leveraging your technical expertise, business acumen, and interpersonal skills to drive customer success and growth, while reporting to our regional sales leadership and collaborating with a dynamic team of professionals.

By joining Anomali in Riyadh