As a Technical Account Manager - Territory - Partnerships at Plaid, you are driving the transformation of how people interact with their finances by building and maintaining strategic partnerships with key players in the industry. This role matters because it empowers the development of innovative financial products and experiences that thousands of developers use to create their own solutions. By contributing to the success of Plaid and its partners, you are playing a critical role in shaping the future of financial services. The impact and scope of this position are significant, with the potential to influence the direction of the industry and drive growth and advancement within the company. As a Technical Account Manager, you are constantly learning, growing, and expanding your skill set, with opportunities to take on new challenges and advance in your career.
Your day-to-day activities involve managing and growing a portfolio of strategic partnerships, working closely with cross-functional teams to identify and pursue new business opportunities, and developing and executing tailored account plans to meet the unique needs of each partner. Key responsibilities include:
- Developing and maintaining deep technical relationships with partners, understanding their infrastructure and system architecture, and identifying opportunities to integrate Plaid's products and services
- Collaborating with internal stakeholders to resolve technical issues, troubleshoot problems, and ensure high levels of customer satisfaction
- Identifying and pursuing new business opportunities, negotiating contracts, and driving revenue growth
- Staying up-to-date with industry trends and developments, and applying this knowledge to drive innovation and growth
- Working closely with the sales team to identify and pursue new sales opportunities, and developing and executing account plans to meet sales targets
- Providing feedback and insights to internal stakeholders to inform product development and improvement
- Building and maintaining a deep understanding of Plaid's products and services, and communicating this knowledge to partners and internal stakeholders. You will be reporting to a senior manager and working closely with a dynamic team of technical account managers, sales professionals, and product experts.
By joining Plaid as a Technical Account Manager - Territory - Partnerships