As a Technical Program Manager, Infrastructure at Fal, you are driving the development and implementation of cutting-edge infrastructure solutions that power the next generation of AI products. This role entails leading cross-functional teams to design, build, and optimize the infrastructure, tools, and model access that enable teams to move from idea to production at scale. You are contributing to the company's success by ensuring the delivery of high-performance inference, orchestration, and observability, unlocking new categories of AI-native products. The impact and scope of this position are significant, as you will be working on a unified platform that makes generative media practical for developers and enterprises. With this role, you have tremendous growth and advancement potential, as Fal is at the forefront of the AI industry, and your contributions will be instrumental in shaping the future of generative media.

Your day-to-day activities involve managing multiple stakeholders, vendors, and technical teams to deliver infrastructure programs that meet service level agreements (SLAs) and exceed customer expectations. Key responsibilities include:

• Developing and executing program plans, resource allocation plans, and risk management plans to ensure successful infrastructure deployments


• Collaborating with cross-functional teams, including engineering, product, and operations to design and implement infrastructure solutions


• Managing vendor relationships and contracts to ensure compliance with company standards and SLAs


• Defining and tracking key performance indicators (KPIs) to measure program success and identify areas for improvement


• Leading orchestration efforts to ensure seamless integration of infrastructure components and services


• Coordinating with internal stakeholders to ensure alignment with company goals and objectives


• Identifying and mitigating potential roadblocks and risks to program delivery. You will be working closely with the engineering and product teams, reporting to the Director of Engineering, and will be responsible for mentoring and guiding junior team members. To succeed in this role, you need to possess strong technical skills, including experience with service orchestration, program management, and vendor management, as well as excellent communication, leadership, and problem-solving