ScyllaDB is looking for a highly motivated hands-on Technical Support Engineer to join our EMEA Technical Support team. We are a leading provider of high-performance NoSQL databases, empowering businesses to achieve unparalleled performance, scale, and reliability for their mission-critical applications. Our innovative database solutions are trusted by top organizations worldwide, delivering exceptional performance and efficiency.Cool things you'll do:You'll be working alongside our largest customers, solving their complex issues - resolving questions on architecture, recovery, security, performance, and everything in between.You'll be an expert resource on best practices in running Scylla at scale, whatever that scale may be. You'll be an advocate for our customers' needs - interfacing with our product management and development teams on their behalf.You will also help build the Knowledge Base around Scylla.