Job Description
About Upside:
Upside is a housing-focused care partner helping people
experiencing housing instability take the next step toward
stability. We partner with health plans and care organizations to
identify members at risk, build a clear housing plan, and drive
the work forward through placement and stabilization.
Upside owns the entire housing process from start to finish. Our
team engages members, coordinates with local providers and
community resources, manages logistics and documentation, and
stays involved until the issue is resolved. Our approach is
human-first and outcome-driven, measured by real results like
stable housing, completed moves, safer living environments, and
successful transitions.
About the Opportunity:
Upside is hiring a VP Sales, Health Plans to lead growth across
Medicaid MCOs and emerging Medicare Advantage opportunities. This
is a senior sales leadership role focused on building and closing
large-scale partnerships with health plans that are looking for
solutions around housing stability, SDOH, value-based care,
member outcomes, and total cost of care.
This role reports to the EVP of Sales and GTM and will own a
high-priority payer segment, including flagship account strategy,
executive relationships, RFPs, pipeline development, pricing
strategy, and contract execution. You’ll work closely with
Marketing, BDR, Finance, Product, Clinical, and Client Success to
move complex payer opportunities from first conversation through
implementation handoff.
Work Location and Schedule:
* Full-time, fully remote (must be based in the United States)
* Coverage aligned to Eastern or Central time
* Monday–Friday schedule, with travel as needed for payer
meetings, state meetings, RFP-related meetings, and industry
conferences
What You’ll Do:
* Own and execute the sales strategy for Medicaid MCOs and
emerging Medicare Advantage opportunities
* Build and manage a qualified pipeline of high-value payer
opportunities, with accountability for revenue targets
* Lead flagship health plan opportunities from account mapping
and outreach through proposal, negotiation, contracting, and
close
* Identify and convert high-priority payer opportunities across
Medicaid managed care, Medicare Advantage, and adjacent
government-funded healthcare programs
* Build relationships with senior payer leaders across population
health, clinical, quality, operations, finance, strategy, and
executive leadership
* Serve as a credible face of Upside in senior conversations with
health plan executives, state stakeholders, industry groups, and
market partners
* Lead the strategy and execution of major payer RFP responses,
ensuring Upside’s clinical, operational, and financial value
proposition is clearly positioned
* Tailor Upside’s housing stability and SDOH value proposition to
each payer’s priorities, including quality, cost of care, member
engagement, compliance, and outcomes
* Partner with Finance and Product to structure pricing and deal
models, including PMPM, shared savings, performance-based, or
other payer-aligned arrangements
* Work with Product and Clinical teams to ensure payer feedback,
compliance needs, reporting requirements, and market expectations
are reflected in future roadmap discussions
* Provide competitive intelligence and market feedback to
strengthen Upside’s positioning in housing, SDOH, value-based
care, and payer partnerships
* Build and maintain relationships with state health agencies,
managed care associations, payer forums, and industry groups
* Maintain strong CRM discipline, including pipeline updates,
forecasting, next steps, deal risks, and executive-level
reporting
* Coordinate cross-functionally to ensure proposals include the
latest outcomes data, ROI story, operational model, and
implementation assumptions
* Partner with Client Success and Implementation to ensure closed
partnerships are handed off clearly and commercial commitments
are operationalized well
* Support broader GTM strategy, market expansion, and team growth
as Upside scales its payer partnerships function
What We’re Looking For:
* 10–15+ years of payer sales, healthcare enterprise sales,
business development, or payer partnerships experience
* 7+ years of experience selling to or partnering with Medicaid
MCOs, Medicare Advantage plans, health plans, or government payer
organizations
* Proven track record personally closing large-scale payer
contracts and managing high-value revenue targets
* Experience owning a full sales cycle independently, from
account mapping and prospecting through negotiation, contracting,
and close
* Deep understanding of Medicaid managed care, Medicare
Advantage, payer priorities, government-funded healthcare
programs, and health plan buying cycles
* Experience navigating complex RFPs, procurement processes,
legal review, compliance review, executive approvals, and
multi-stakeholder decision-making
* Strong understanding of SDOH, housing stability, value-based
care, population health, quality improvement, member engagement,
and total cost of care
* Experience selling or positioning solutions related to housing,
care management, care coordination, behavioral health, social
care, complex populations, or adjacent healthcare services
* Ability to engage credibly with C-suite and senior payer
stakeholders, including clinical, finance, operations, quality,
strategy, and population health leaders
* Familiarity with PMPM, shared savings, value-based,
performance-based, or other payer contracting models
* Experience partnering with Product and Finance to shape
pricing, deal structure, reporting expectations, and
payer-specific contract terms
* Strong written and verbal communication skills, including
executive presentations, proposals, RFP responses, and internal
deal strategy materials
* Strong pipeline management and forecasting discipline,
especially in long-cycle enterprise sales environments
* Existing relationships with Medicaid MCOs, Medicare Advantage
plans, state health agencies, managed care associations, or payer
executives preferred
* Experience with ACAP, MHPA, state Medicaid agencies, or managed
care industry groups is a plus
* Bachelor’s degree preferred; MBA, MPH, MHA, or related advanced
degree is a plus
* Ability to travel as needed for payer meetings, conferences,
state meetings, and market development
Compensation and Benefits:
* Base salary range: $175,000–$200,000
* On-target earnings: $350,000–$400,000
* Stock options
* Medical, dental, and vision coverage
* Paid time off and company holidays