Associate Account Manager

As an Associate Account Manager at Prosimo.io, you will be the trusted liaison between our growing portfolio of middle‑market commercial insurance clients and our innovative cloud‑networking platform. Based in Linwood, NJ, you’ll drive the full client lifecycle—from onboarding and solution design to ongoing optimization—ensuring each partnership delivers measurable cost savings, performance gains, and compliance confidence. Your work directly fuels Prosimo.io’s mission to simplify complex network architectures, positioning the company as a leader in the rapidly evolving edge‑cloud market. With a clear path to senior account leadership, you’ll gain exposure to C‑level decision makers, cross‑functional product teams, and industry thought leaders, accelerating your professional growth in a high‑impact, technology‑forward environment.

- Build and nurture strong relationships with assigned commercial insurance accounts, serving as the primary point of contact for all service inquiries.
- Conduct deep‑dive discovery sessions to understand client network challenges, translate business needs into technical requirements, and propose tailored Prosimo.io solutions.
- Manage end‑to‑end implementation projects, coordinating with product engineers, solutions architects, and support teams to ensure on‑time delivery and seamless integration.
- Monitor key performance indicators, generate usage analytics, and present actionable insights that drive continuous improvement and ROI for clients.
- Resolve escalations swiftly, leveraging strong problem‑solving skills and a customer‑centric mindset to maintain high satisfaction levels.
- Collaborate with sales, marketing, and product development to identify upsell opportunities and contribute to go‑to‑market strategies.
- Document account activities, maintain accurate CRM records, and report progress to senior management on a regular cadence.

Joining Prosimo.io means becoming part of a culture that values curiosity, collaboration, and relentless innovation. Our team celebrates diverse perspectives and empowers individuals to own their ideas, fostering an environment where personal development and technical mastery go hand in hand. You’ll benefit from continuous learning programs, mentorship from industry veterans, and the chance to shape cutting‑edge solutions that redefine network efficiency for the insurance sector. As the industry embraces hybrid cloud and edge computing, your role as an Associate Account Manager will be pivotal in driving digital transformation for our clients—making this not just a job, but a career‑defining opportunity at the forefront of technology.