Sales Manager - Bergen St

As the Sales Manager - Bergen St for Warby Parker, you will spearhead the performance of our flagship Brooklyn, NY, USA retail location, turning foot traffic into loyal customers and driving top‑line growth. This role sits at the heart of our omnichannel strategy, linking in‑store experiences with digital innovation to reinforce Warby Parker’s reputation as a leader in affordable, stylish eyewear. You will own the store’s P&L, set ambitious sales targets, and mentor a dynamic team of associates, ensuring every customer journey reflects our brand promise of “buy a pair, give a pair.” Your influence extends beyond daily operations—by shaping merchandising, visual storytelling, and community outreach, you will directly impact market share in one of the city’s most vibrant neighborhoods and position yourself for regional leadership opportunities within our fast‑growing retail network.

In this role you will:
- Lead, coach, and develop a team of 12‑15 sales associates, fostering a culture of accountability and continuous improvement.
- Analyze sales data, footfall trends, and inventory metrics to optimize product mix and achieve weekly and monthly revenue goals.
- Execute visual merchandising standards and seasonal campaigns that translate brand aesthetics into compelling in‑store experiences.
- Partner with the merchandising and e‑commerce teams to align store assortments with online best‑sellers and local preferences.
- Drive customer acquisition and retention through personalized consultations, frame fittings, and post‑purchase follow‑up.
- Manage staffing schedules, recruitment, and performance reviews, ensuring compliance with labor regulations and company policies.
- Report directly to the District Sales Director, collaborating with cross‑functional leaders in marketing, operations, and loss prevention to deliver seamless store performance.

Joining Warby Parker means becoming part of a purpose‑driven company that values design, accessibility, and social impact. Our Brooklyn, NY, USA store is a community hub where creativity meets commerce, offering you the chance to shape retail experiences that resonate with a diverse, style‑savvy clientele. You’ll benefit from robust professional development programs, mentorship from senior leaders, and clear pathways to senior regional roles as you demonstrate results. With the eyewear industry evolving toward digital‑first experiences and sustainable materials, your expertise will be pivotal in steering the brand’s next chapter. Embrace a collaborative environment that celebrates bold ideas, supports work‑life balance, and rewards innovation—making the Sales Manager - Bergen St position a uniquely rewarding step in your career trajectory.