Technical Program Manager Lead

Success requires strong technical and operational depth, disciplined program execution, and the ability to build trusted partner relationships while navigating complex dependencies and competing priorities. As part of a growing and highly visible team, your responsibilities will include: Capacity Planning & Management: Drive end-to-end capacity planning across compute, storage, networking, and other infrastructure dependencies, aligning partner demand, forecasts, supply, and investment with customer and business needs. Service Roadmap Delivery: Coordinate delivery of committed service capabilities and roadmap milestones, driving alignment across engineering teams and partners on priorities, dependencies, readiness, and execution. Risk, Issue & Dependency Management: Proactively identify capacity constraints, infrastructure gaps, delivery risks, and blockers; drive mitigation plans, escalation, and decisions needed to protect partner and customer commitments. Planning, Insights & Executive Communications: Establish clear operating rhythms and use forecasts, delivery data, operational insights, and partner signals to provide transparent status, surface decisions, and inform investment and prioritization. Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience. 3+ years experience managing large, complex, cross-functional and/or cross-team programs. 1+ year(s) project or people management experience. 10+ years of experience in engineering, infrastructure, product management, or technical program management, with demonstrated success delivering complex cloud or infrastructure programs. Strong technical depth in cloud infrastructure, capacity planning and management, hardware/infrastructure delivery, networking, and service operations, with the ability to go deep into constraints, dependencies, and solution options. Demonstrated ability to translate customer demand and service roadmaps into capacity, infrastructure, and execution plans, connecting long-range strategy to near-term delivery. Proven ability to operate at both strategic and deeply technical levels, moving fluidly from executive discussions and business tradeoffs into detailed engineering and operational problem solving. Experience orchestrating complex delivery across engineering, infrastructure, supply chain, finance, operations, and partner organizations, with a strong bias toward ownership, problem solving, and driving issues to closure. Experience supporting sovereign, government, regulated, mission-critical, or highly constrained cloud environments where security, compliance, capacity, resiliency, and operational requirements materially influence technical and business decisions. You must be within 50 miles of Redmond, Washington or Reston, Virginia and willing to be in the office 3 days a week.