Account Manager, Strategic

Atlassian’s Talent Community (MAIN) is seeking an Account Manager, Strategic in Austin, TX, USA to drive high‑impact relationships with our most valuable enterprise clients. In this role you will own the full sales lifecycle—from discovery and solution design to negotiation and renewal—ensuring that strategic accounts realize the full value of Atlassian’s collaboration suite. Your insights will shape product adoption across global teams, directly influencing revenue growth and market positioning in a rapidly evolving tech landscape. As a trusted advisor, you will partner with senior stakeholders to align Atlassian’s roadmap with their business objectives, positioning the company as an indispensable engine for productivity and innovation. The position offers a clear path to senior leadership, with opportunities to expand into regional strategy, solution architecture, or global account leadership as you demonstrate success and thought leadership.

Key responsibilities include:
- Develop and execute strategic account plans that accelerate adoption of Jira, Confluence, Trello, and Opsgenie across complex, multi‑departmental environments.
- Conduct deep‑dive business reviews, uncovering pain points and translating them into tailored Atlassian solutions that drive measurable ROI.
- Lead cross‑functional teams—including product, support, and professional services—to deliver seamless implementation and ongoing value.
- Negotiate multi‑year contracts and manage renewal cycles, consistently exceeding quota and retention targets.
- Analyze usage data and market trends to identify expansion opportunities and proactively propose upsell and cross‑sell initiatives.
- Serve as the voice of the customer, feeding insights back to product management to influence future feature development.
- Mentor junior account managers, fostering a collaborative, high‑performance culture within the sales organization.

You’ll thrive in Atlassian’s vibrant, values‑first culture where curiosity, openness, and teamwork are celebrated. We invest heavily in professional growth, offering continuous learning programs, mentorship, and the chance to work with cutting‑edge collaboration technology that is reshaping how teams innovate worldwide. As an Account Manager, Strategic, you’ll be at the forefront of industry trends—cloud migration, AI‑enhanced workflows, and remote‑first workforces—making your impact both immediate and future‑proof. Atlassian’s commitment to diversity, inclusion, and social responsibility ensures you’ll join a purpose‑driven organization that not only leads the market but also makes a positive difference. If you’re ready to accelerate your career while helping world‑class companies achieve their most ambitious goals, this is the opportunity to make it happen.