Manager, Strategic Account Management (German speaking)

The Manager, Strategic Account Management (German speaking) at Atlassian in London, UK leads a high‑impact portfolio of enterprise customers across the DACH region, driving adoption, expansion, and long‑term partnership value. In this role you act as the trusted advisor who translates complex business challenges into outcomes powered by Atlassian’s collaboration suite, directly influencing revenue growth and market penetration in one of the company’s fastest‑growing segments. You will shape strategic account plans, champion customer success, and collaborate with product, sales, and support teams to ensure seamless delivery of solutions that accelerate digital transformation. This position offers a clear path to senior leadership, with opportunities to broaden your influence across global account strategies, mentor emerging talent, and become a key voice in Atlassian’s go‑to‑market evolution.

Key responsibilities include:
- Designing and executing multi‑year account strategies that align customer objectives with Atlassian’s product roadmap, driving 20‑30% YoY growth in strategic accounts.
- Building and nurturing C‑level relationships in German‑speaking enterprises, acting as the primary escalation point and champion for customer advocacy.
- Leading cross‑functional teams—sales, engineering, professional services, and support—to deliver integrated solutions and seamless onboarding experiences.
- Analyzing usage data, market trends, and competitive intelligence to identify expansion opportunities and mitigate churn risk.
- Conducting quarterly business reviews, presenting ROI insights, and crafting tailored success plans that demonstrate measurable business impact.
- Mentoring junior account managers, fostering a culture of continuous learning, and contributing to best‑practice frameworks across the Strategic Account Management organization.
- Reporting to the Director of Global Strategic Accounts and collaborating closely with regional leadership to align on go‑to‑market initiatives and product feedback loops.

Joining Atlassian means becoming part of a purpose‑driven, globally recognized leader that empowers teams to unleash their full potential. Our culture celebrates openness, curiosity, and the relentless pursuit of improvement—values that resonate deeply with professionals who thrive in collaborative, innovative environments. You’ll benefit from robust career development programs, including leadership academies, certifications, and mentorship that accelerate your growth toward senior executive roles. As the demand for agile, cloud‑based collaboration tools surges, the Manager, Strategic Account Management (German speaking) role sits at the nexus of industry transformation, giving you unparalleled visibility and influence. Atlassian’s commitment to diversity, flexible work arrangements, and a vibrant London office ensures you can work where you’re most productive while contributing to products that shape the future of work worldwide. This is a unique opportunity to lead strategic change, drive tangible business outcomes, and grow your career within a company that truly values impact.