Channel Account Manager

The Channel Account Manager role at Ping Identity is a high‑visibility, revenue‑driving position that sits at the intersection of partner strategy and customer success. Reporting to the Director of Channel Sales, you will own the end‑to‑end lifecycle of our ecosystem partners—system integrators, MSSPs, and technology resellers—ensuring they are equipped, motivated, and aligned to sell Ping’s identity‑centric solutions worldwide. By expanding partner pipelines and accelerating joint‑sell motions, you directly influence market share growth in the rapidly evolving zero‑trust and identity‑as‑a‑service landscape. This role offers a clear path to senior channel leadership, with exposure to C‑level stakeholders, cross‑functional collaboration, and the chance to shape Ping’s go‑to‑market playbook for the next generation of digital security.

Key responsibilities include:
- Developing and executing a partner‑centric business plan that targets new logo acquisition and upsell opportunities within existing accounts.
- Managing the full partner enablement cycle—conducting solution workshops, certification programs, and joint‑marketing campaigns to drive pipeline creation.
- Monitoring partner performance metrics, forecasting revenue, and delivering quarterly business reviews that translate data into actionable growth tactics.
- Coordinating with product, engineering, and professional services teams to ensure seamless integration of Ping’s authentication, access management, and identity governance offerings into partner solutions.
- Negotiating joint‑sell agreements, pricing structures, and incentive programs that align with both Ping’s and partners’ financial objectives.
- Acting as the primary escalation point for partner issues, providing rapid resolution and maintaining strong, trust‑based relationships.
- Reporting insights and market feedback to senior leadership to influence product roadmap and go‑to‑market strategy.

Why join Ping Identity? Our culture champions innovation, collaboration, and a relentless focus on securing the digital world—values that resonate with top‑tier security professionals. As a fully Remote team member, you enjoy flexible work arrangements, a global network of experts, and continuous learning opportunities through certifications, mentorship, and leadership development programs. You’ll be at the forefront of industry trends such as decentralized identity, AI‑enhanced authentication, and compliance‑driven access controls, positioning you as a thought leader in a critical, high‑growth market. Ping’s commitment to diversity, employee well‑being, and impact‑driven results makes this Channel Account Manager role not just a job, but a career‑defining opportunity to shape the future of secure digital interactions.