Post-Sales Enablement Lead

The Post-Sales Enablement Lead at Sunrun in Lehi, UT, USA drives the next wave of revenue growth by turning successful installations into long‑term customer value. In this pivotal role you partner with sales, operations, and product teams to design and deliver enablement programs that accelerate adoption, upsell, and renewal cycles for residential solar solutions. Your strategic influence shapes the customer journey from hand‑off to ongoing service, directly impacting Sunrun’s market leadership and the clean‑energy transition. With clear pathways to senior leadership, you’ll expand your expertise in data‑driven enablement, scale best‑in‑class processes, and position yourself as a thought leader in post‑sales excellence across the renewable‑energy sector.

- Design, launch, and continuously improve post‑sales training curricula that boost installer performance and customer satisfaction.
- Analyze renewal, upsell, and churn metrics to identify gaps and craft targeted enablement interventions.
- Collaborate with Product, Engineering, and Field Operations to embed new features and service upgrades into the post‑sales playbook.
- Lead cross‑functional workshops and coaching sessions that empower field teams to deliver premium service experiences.
- Develop dashboards and reporting tools that surface real‑time insights for senior leadership and drive data‑centric decision‑making.
- Mentor a growing team of enablement specialists, fostering a culture of continuous learning and operational excellence.
- Serve as the primary liaison between the post‑sales organization and the Revenue Growth Enablement Manager, ensuring alignment with overall growth objectives.

Joining Sunrun means becoming part of a purpose‑driven organization that values sustainability, innovation, and employee growth. You’ll thrive in a collaborative culture that celebrates bold ideas, offers robust professional development programs, and provides access to cutting‑edge solar technology. As the industry accelerates toward decarbonization, the Post‑Sales Enablement Lead role is uniquely positioned to shape how millions of households experience clean energy, delivering tangible impact while advancing your career in a fast‑growing market. Sunrun’s commitment to diversity, flexible work options, and comprehensive wellness benefits ensures you can excel both personally and professionally.