Channel Account Manager

The Channel Account Manager role at Ping Identity is a high‑visibility, revenue‑driving position that empowers our partner ecosystem to deliver world‑class identity security solutions across the United States, Remote. As the strategic bridge between Ping Identity and our channel partners, you will shape go‑to‑market strategies, accelerate pipeline growth, and ensure seamless execution of joint sales initiatives that protect millions of digital identities. This role directly influences our market leadership in Zero Trust and identity‑centric security, expanding our footprint in enterprise, SaaS, and cloud environments. You will report to the Senior Director of Channel Sales and collaborate with product, marketing, and engineering teams, positioning you for rapid career advancement into senior channel leadership or global partnership management.

- Develop and execute partner business plans that align with Ping Identity’s revenue targets and market expansion goals.
- Drive joint demand‑generation campaigns, co‑sell motions, and solution‑selling workshops to accelerate partner pipelines.
- Manage the full partner lifecycle: onboarding, enablement, certification, performance monitoring, and renewal negotiations.
- Analyze market trends, competitive positioning, and partner feedback to inform product roadmaps and go‑to‑market tactics.
- Lead quarterly business reviews (QBRs) with partners, delivering actionable insights and growth recommendations.
- Collaborate cross‑functionally with sales, marketing, product, and legal to resolve issues, streamline contracts, and ensure compliance.
- Mentor and coach junior channel staff, fostering a high‑performing, collaborative team culture.

Success in this role requires a blend of technical acumen in identity and access management (IAM), Zero Trust, and cloud security, combined with strong interpersonal and negotiation skills. You must be adept at translating complex security concepts into compelling value propositions for partners and end‑customers, while leveraging CRM and partner‑portal tools to track performance and forecast revenue. As a proactive communicator, you will influence senior stakeholders, navigate multi‑layered relationships, and champion Ping Identity’s vision of secure digital experiences.

Joining Ping Identity means becoming part of a forward‑thinking, inclusive culture that prizes innovation, customer obsession, and continuous learning. You’ll gain access to industry‑leading training, certification programs, and mentorship that accelerate your expertise in identity security and channel strategy. Our remote‑first model offers flexibility, a supportive work‑life balance, and a global network of experts. As the demand for secure digital transformation soars, the Channel Account Manager position places you at the heart of a critical growth engine, offering unparalleled exposure to emerging technologies and the chance to shape the future of secure access worldwide. This is your opportunity to drive impact, grow your professional brand, and thrive in a company that is redefining how organizations protect their most valuable digital assets.