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Enterprise Account Manager

AtlassianSydney, NSW, Australia
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Posted on: 22 Oct 2026

Phewnix Understanding of the Job

The actual job requirements can be found on the career page when you apply.
Enterprise Account Manager – Atlassian, Sydney, NSW, Australia

Atlassian’s Talent Community (MAIN) is seeking a high‑impact Enterprise Account Manager to own the full sales cycle for our largest, most strategic customers across Australia and APAC. In this role you will be the trusted advisor who translates complex business challenges into scalable, collaborative solutions built on Atlassian’s suite of products—Jira, Confluence, Trello, and Opsgenie. Your deep understanding of enterprise SaaS, digital transformation, and agile delivery will directly influence revenue growth, customer retention, and market share, positioning Atlassian as the go‑to platform for modern work. You will report to the Senior Director of Enterprise Sales, collaborate with Solutions Engineers, Customer Success, and Product Marketing, and have a clear pathway to senior leadership roles such as Enterprise Sales Lead or Regional Head of Sales as you consistently exceed quota and expand strategic accounts.

Key Responsibilities & Skills
- Drive end‑to‑end enterprise sales cycles, from prospecting C‑level executives to negotiating multi‑year contracts worth $1M+ ARR.
- Develop and execute account plans that align Atlassian solutions with customers’ digital‑workflow, DevOps, and ITSM initiatives.
- Conduct discovery workshops, product demos, and proof‑of‑concepts that showcase ROI and accelerate buying decisions.
- Partner with Solutions Engineers and Customer Success to ensure seamless onboarding, adoption, and expansion across the account.
- Analyze market trends, competitive landscape, and customer data to identify upsell and cross‑sell opportunities.
- Maintain accurate CRM records, forecast pipeline health, and provide regular performance updates to senior leadership.
- Mentor junior sales team members, sharing best practices in consultative selling and enterprise negotiation.

Why Join Atlassian & Benefits
Atlassian’s culture of open communication, continuous learning, and “no‑ego” collaboration empowers you to innovate and own your career trajectory. You’ll join a globally recognized leader shaping the future of work, with access to world‑class training, certification programs, and mentorship from industry veterans. Our Sydney office offers flexible work arrangements, state‑of‑the‑art collaboration spaces, and a vibrant community that celebrates diversity and inclusion. As an Enterprise Account Manager, you will be at the forefront of the SaaS revolution, influencing how thousands of teams worldwide deliver value faster. Join us to accelerate your professional growth, make a measurable impact on enterprise customers, and help Atlassian continue its mission to unleash the potential of every team.
Enterprise Account ManagerAtlassian