Head of Direct Sales Excellence (1 Year FTC)

Head of Direct Sales Excellence (1 Year FTC) – SumUp – London, England, United Kingdom

In this high‑impact, one‑year contract role you will own the end‑to‑end performance of SumUp’s direct sales engine across the UK market. Reporting to the Global Head of Sales, you will design, implement and continuously optimise the sales playbook that empowers field reps to win more merchants, accelerate revenue, and deepen customer lifetime value. Your work directly fuels SumUp’s mission to create a world where anyone can build a thriving business, positioning the company as the fintech leader in merchant payments. By shaping strategy, coaching teams and driving data‑led improvements, you will leave a lasting imprint on the organisation’s growth trajectory and open pathways to senior leadership roles within SumUp’s fast‑moving international sales function.

Key responsibilities and skills:
- Define, launch and iterate a best‑in‑class direct‑sales methodology that aligns with SumUp’s product portfolio and market dynamics.
- Analyse pipeline health, conversion metrics and win‑loss data to uncover insights and coach reps on closing techniques.
- Partner with Marketing, Product and Customer Success to ensure a seamless merchant journey from acquisition to retention.
- Lead quarterly performance reviews, set ambitious KPIs and create incentive structures that motivate top‑tier results.
- Build and mentor a cross‑functional enablement squad, fostering a culture of continuous learning and accountability.
- Deploy CRM and sales‑automation tools (Salesforce, HubSpot, Gong) to streamline workflows and enhance forecasting accuracy.
- Communicate progress and strategic recommendations to senior leadership, influencing company‑wide sales priorities.

Why join SumUp? Our culture is built on bold ambition, relentless curiosity and a genuine desire to empower entrepreneurs worldwide. As a fintech pioneer, SumUp offers you a front‑row seat to the rapid evolution of digital payments, giving you the chance to shape industry standards while advancing your own expertise. You’ll benefit from a collaborative, inclusive environment that celebrates data‑driven experimentation and rewards innovative thinking. Professional development is a core promise – you’ll have access to mentorship from global sales leaders, bespoke training programmes and the possibility to transition into a permanent senior role after the contract. Join us in London, England, United Kingdom, and become a catalyst for the next wave of merchant success, where every deal you close directly fuels the growth of small businesses everywhere.