Identity Account Manager - Hong Kong & Macau

Identity Account Manager - Hong Kong & Macau at Cortex by Palo Alto Networks is a high‑visibility role that sits at the intersection of cybersecurity strategy and customer success. You will own the end‑to‑end relationship for enterprise accounts across Hong Kong and Macau, driving adoption of Cortex’s AI‑powered identity security suite and ensuring that clients protect their most critical assets against evolving threats. By translating complex security concepts into measurable business outcomes, you directly influence Palo Alto Networks’ market leadership in Zero Trust and reinforce the region’s cyber‑resilience. The position offers a clear pathway to senior account leadership, regional sales management, or specialized solution consulting, giving you the momentum to shape both your career and the future of identity security in APAC.

In this role you will:
- Develop and execute strategic account plans that align Cortex solutions with customers’ Zero Trust roadmaps, expanding footprint and revenue.
- Conduct deep‑dive discovery workshops to identify identity risk gaps and prescribe tailored, data‑driven remediation pathways.
- Lead cross‑functional engagements with product, engineering, and professional services teams to deliver seamless implementations and ongoing optimization.
- Manage the full sales cycle—from prospecting and proof‑of‑concept orchestration to contract negotiation and renewal—while maintaining rigorous pipeline hygiene in Salesforce.
- Serve as the trusted advisor and escalation point for senior stakeholders, translating technical findings into executive‑level business value.
- Track and report on key performance indicators, market trends, and competitive intelligence to inform go‑to‑market tactics.
- Mentor junior sales colleagues, fostering a collaborative culture of knowledge sharing and best‑practice execution.

Success requires a blend of technical acumen and interpersonal finesse: deep familiarity with identity governance, privileged access management, and cloud‑native security architectures; proven ability to articulate complex security concepts to C‑level audiences; strong analytical skills to leverage data‑driven insights; and relentless drive to exceed quota in a fast‑paced environment. You will report to the Regional Sales Director and work closely with the broader Cortex ecosystem, including product managers, solution architects, and global account teams.

Joining Cortex by Palo Alto Networks means becoming part of a purpose‑driven organization that champions innovation, diversity, and relentless learning. Our Wan Chai District, Hong Kong office is a hub for cutting‑edge security talent, offering mentorship programs, continuous certification support, and clear promotion tracks. As identity threats accelerate, your role will be pivotal in shaping industry standards and protecting the digital economy across Hong Kong and Macau. Experience a culture that celebrates bold ideas, rewards impact, and equips you with the tools to become a recognized leader in the cybersecurity arena. This is more than a job—it’s a chance to accelerate your career while safeguarding the future of enterprise identity.