Market Development Representative

The Market Development Representative role at DocuSign in Tokyo, Japan is a high‑impact, front‑line position that fuels the company’s expansion across the APAC region. You will be the first point of contact for prospective enterprise customers, introducing DocuSign’s e‑signature and agreement cloud solutions that streamline digital transformation for businesses of all sizes. By generating qualified leads and nurturing early‑stage relationships, you directly influence pipeline growth and help DocuSign maintain its market‑leading position in the rapidly evolving digital agreement space. This role offers a clear path to senior sales or account management positions, giving you the chance to deepen industry expertise, expand your professional network, and accelerate your career within a globally recognized tech leader.

Key responsibilities include:
- Prospecting high‑potential accounts through outbound calls, email campaigns, and social selling to build a robust pipeline.
- Conducting discovery conversations that uncover customer pain points and align DocuSign’s value proposition with their digital workflow goals.
- Delivering compelling product demos and webinars that showcase the security, compliance, and efficiency benefits of the agreement cloud.
- Qualifying leads using BANT and MEDDPICC frameworks, then handing them off to Account Executives with detailed insights and next‑step recommendations.
- Collaborating with Marketing, Customer Success, and Product teams to tailor messaging for the Japanese market and capture emerging trends.
- Maintaining accurate activity and forecasting data in Salesforce, ensuring visibility across the sales organization.
- Continuously sharpening product knowledge and sales techniques through DocuSign’s internal training, certifications, and mentorship programs.

You will report to the APAC Market Development Manager and work closely with a dynamic, multicultural sales team that values data‑driven decision making and relentless customer focus. Success in this role requires strong communication skills in both Japanese and English, a consultative sales mindset, and the ability to thrive in a fast‑paced, target‑oriented environment.

Joining DocuSign means becoming part of a purpose‑driven culture that champions innovation, integrity, and inclusion. Our Tokyo office embraces a collaborative atmosphere where every voice is heard, and employees are empowered to shape the future of digital agreements. You will benefit from continuous learning opportunities, including access to the DocuSign University platform, leadership development programs, and global networking events. As the demand for secure, remote transaction solutions accelerates, the Market Development Representative position places you at the forefront of a transformative industry trend. Experience the satisfaction of driving real business outcomes, enjoy competitive benefits, and grow your career with a company that is redefining how the world signs agreements.