Principal Presales Product Specialist

We are always looking for people who will bring something new to the table! Required: Demonstrated ability to lead and win complex, multi-stakeholder solutions cycles (discovery → architecture → validation → proposal support). 7+ years progressive presales experience (solutions engineering, sales engineering, or specialist overlay), including complex solution architecture. 4+ years depth in at least one trust-related domain (identity verification, authentication, security, fraud/abuse, compliance), including: Strong executive communication skills: ability to influence C-level and senior technical audiences with crisp architecture narratives and tradeoffs. Proven ability to build durable cross-functional partnerships (Sales, SE leadership, Product, Engineering, Marketing) and drive outcomes through influence. Experience capturing and communicating customer requirements and trends to influence product strategy/roadmap. Experience operating as a regional technical authority (standard-setting, coaching, asset creation) rather than only deal-by-deal support. Experience partnering deeply with Product/PMM on positioning, roadmap feedback, and launch readiness. Experience across multiple product areas within a platform/API company; comfort stitching together messaging/voice/contact center/data capabilities into unified solutions. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.