Account Executive, SMB

The Account Executive, SMB at DocuSign is the engine driving revenue growth across the small‑ and medium‑business segment, a market where digital transformation is accelerating faster than ever. In this role you will own the full sales cycle—from prospecting and qualifying high‑potential SMB accounts to closing complex, multi‑user agreements that embed DocuSign’s e‑signature platform into everyday business operations. Your success directly fuels DocuSign’s mission to make the world more agile and secure, expanding our footprint in a competitive SaaS landscape while positioning you as a trusted advisor to thousands of growing companies. As you master the nuances of SMB buying cycles, you’ll unlock pathways to senior leadership roles, regional management, or specialized vertical expertise, accelerating your career within a globally recognized leader in digital agreement technology.

- Develop and execute a territory plan that consistently exceeds quarterly sales quotas and pipeline targets.
- Conduct consultative discovery calls and demos, translating customer pain points into tailored DocuSign solutions that drive measurable ROI.
- Navigate complex sales cycles, coordinating with Professional Services, Customer Success, and Product teams to deliver seamless implementations.
- Generate accurate sales forecasts and pipeline reports, leveraging CRM analytics to inform strategy and executive leadership.
- Negotiate contract terms, pricing, and renewal agreements while maintaining compliance with corporate policies.
- Identify and cultivate new market opportunities, expanding DocuSign’s presence in emerging SMB verticals.
- Mentor junior sales reps and collaborate cross‑functionally to share best practices and accelerate team performance.

Reporting to the SMB Sales Director, you will join a high‑energy, collaborative team that prizes data‑driven decision making, relentless customer focus, and continuous learning. Your day will blend strategic account planning, dynamic client engagements, and rapid iteration based on market feedback, ensuring you stay at the forefront of digital agreement trends.

Joining DocuSign means becoming part of a culture that celebrates innovation, inclusion, and impact. You’ll benefit from robust onboarding, ongoing professional development programs, and access to a global network of industry experts—all designed to sharpen your sales acumen and expand your influence. As the SMB market embraces remote work, electronic contracts, and automated workflows, your role will be pivotal in shaping the future of how businesses transact. DocuSign offers a vibrant, mission‑driven environment where your contributions are recognized, your growth is accelerated, and your work directly helps organizations of all sizes move faster, reduce risk, and close deals with confidence. This is more than a sales position; it’s a chance to be at the heart of a digital revolution while building a rewarding, upward‑trajectory career.