Sales Associate, Domain Northside (Full-Time)

Transform travel with Away as a Sales Associate, Domain Northside (Full-Time) and become a catalyst for unforgettable journeys. Based in Austin, Texas, USA, Austin: Domain Northside, you will own the front‑line customer experience, turning curiosity into loyalty for our premium luggage and travel accessories. This role sits at the heart of our retail ecosystem, driving revenue while embodying the brand’s promise of effortless adventure. By delivering operational excellence, top‑tier service, and genuine hospitality, you directly influence market share in a competitive travel‑tech landscape and position Away as the go‑to partner for modern explorers. With clear pathways to senior sales leadership, visual merchandising, or regional management, the position offers rapid advancement for high‑performers who thrive in a fast‑paced, brand‑centric environment.

In this role you will:
- Greet and engage every guest with a personalized, hospitality‑focused approach, converting inquiries into sales.
- Master the product suite, articulating features, benefits, and sustainability credentials to educate shoppers.
- Execute daily store operations, including inventory management, POS transactions, and visual standards, ensuring a seamless boutique experience.
- Collaborate with the regional sales manager and cross‑functional teams—marketing, e‑commerce, and logistics—to align in‑store initiatives with broader brand campaigns.
- Analyze sales data and customer feedback to identify trends, optimize merchandising, and meet or exceed weekly KPIs.
- Resolve customer concerns swiftly, turning challenges into brand advocacy while maintaining high NPS scores.
- Champion Away’s community outreach programs, fostering local partnerships that amplify brand visibility in Austin.

Joining Away means becoming part of a purpose‑driven culture that celebrates curiosity, inclusivity, and sustainable travel. Our Austin, Texas, USA, Austin: Domain Northside location offers a vibrant, collaborative environment where ideas are heard and innovation is rewarded. You’ll receive continuous training, mentorship from seasoned retail leaders, and access to industry conferences that keep you at the forefront of hospitality and retail trends. As the travel industry evolves toward experiential consumption, your role as a Sales Associate will be pivotal in shaping how customers interact with the brand, making every journey smoother and more stylish. Embrace the chance to grow your career while helping travelers worldwide experience the freedom that only Away can deliver.