Sales Development Representative

The Sales Development Representative role at Firmable in Melbourne VIC, Australia is the engine that fuels our rapid market expansion. As the first point of contact for prospective clients, you will shape the sales pipeline, qualify high‑value leads, and set the stage for revenue‑generating conversations. Your work directly influences Firmable’s ability to deliver innovative solutions across the tech‑enabled services sector, driving growth for both the company and the broader industry. This entry‑level, full‑time position offers a clear path to senior sales, account management, or business development roles, giving you a launchpad for a dynamic career in a fast‑growing environment.

- Prospect and engage new business opportunities through outbound calls, emails, and social selling techniques.
- Conduct discovery conversations to uncover client needs, qualify leads, and hand them off to Account Executives with a robust briefing.
- Manage and nurture a high‑volume lead pipeline in CRM (Salesforce) to ensure accurate forecasting and timely follow‑up.
- Collaborate with Marketing, Product, and Customer Success teams to align messaging and refine outreach strategies.
- Track key performance metrics (KPIs) such as connection rate, qualified opportunities, and pipeline contribution, reporting weekly to the Sales Manager.
- Continuously improve outreach scripts and processes using data‑driven insights and A/B testing.
- Represent Firmable at industry events and virtual webinars to build brand awareness and generate inbound interest.

Joining Firmable means becoming part of a culture that prizes curiosity, collaboration, and continuous learning. We empower our people with mentorship programs, regular training workshops, and access to industry certifications that accelerate professional growth. As a Sales Development Representative, you’ll be at the forefront of emerging trends in SaaS and digital transformation, gaining exposure to cutting‑edge technology and market dynamics. Our inclusive Melbourne office offers flexible working arrangements, a vibrant team environment, and a clear roadmap for advancement—making this role not just a job, but a career‑building opportunity within a forward‑thinking organization.