Senior Business Operations Manager

Senior Business Operations Manager – Rippling – San Francisco, CA

Rippling’s Business Operations team is the strike force that tackles high‑stakes, mission‑critical challenges across the organization. As a Senior Business Operations Manager, you will architect and execute dynamic systems that drive equity, streamline marketing strategy, and elevate quality assurance standards. Your work directly fuels Rippling’s rapid growth in the HR‑tech space, ensuring the company scales efficiently while delivering a seamless employee experience. Reporting to the VP of Business Operations, you will partner with product, finance, and go‑to‑market leaders to translate complex problems into actionable roadmaps, influencing company‑wide outcomes and positioning Rippling as an industry benchmark. This role offers a clear path to senior leadership, with opportunities to shape cross‑functional initiatives, mentor emerging talent, and expand your influence across global markets.

Key responsibilities include:
- Designing and implementing end‑to‑end operational frameworks that support equity‑focused product launches and marketing campaigns.
- Leading cross‑functional teams to diagnose bottlenecks, develop data‑driven solutions, and execute continuous‑improvement cycles.
- Managing quality assurance protocols, ensuring compliance with industry standards and internal KPIs.
- Conducting management‑consulting style analyses to identify growth levers and operational efficiencies.
- Driving strategic planning sessions, translating market insights into actionable business plans.
- Partnering with finance to model financial impact of operational initiatives and track ROI.
- Coaching and developing junior operations analysts, fostering a culture of curiosity and accountability.

The ideal candidate blends strong analytical acumen with exceptional communication skills, thrives in fast‑paced environments, and possesses deep expertise in equity structures, dynamic systems design, and marketing strategy. You are comfortable navigating ambiguity, influencing senior stakeholders, and leading teams through change. A background in management consulting or a similar high‑impact operational role is essential, as is a proven track record of delivering measurable results at scale.

Why join Rippling? Our culture is built on transparency, ownership, and relentless innovation—values that empower every employee to make a meaningful impact. At Rippling, you’ll work alongside visionary leaders who champion continuous learning and provide clear pathways for career advancement, including exposure to cutting‑edge HR technology trends and global market expansion. The Senior Business Operations Manager role places you at the heart of strategic decision‑making, giving you a platform to shape the future of work while enjoying comprehensive benefits, flexible work arrangements, and a vibrant San Francisco office that fosters collaboration. If you’re driven to solve complex problems, champion equity, and accelerate growth, this is the opportunity to accelerate your career and leave a lasting imprint on an industry‑defining company.