Senior Manager, Customer Engineering - Central Eastern Europe

Senior Manager, Customer Engineering - Central Eastern Europe at Cloudflare is a high‑visibility, hybrid role that sits at the intersection of technical sales, compliance, and AI‑driven solutions. You will lead a regional team of engineers who partner with enterprise customers to design, implement, and optimize Cloudflare’s security and performance platform, ensuring adherence to SOC 2, GDPR, and other regulatory frameworks. By translating complex technical concepts into clear business value, you accelerate Cloudflare’s market penetration across Central and Eastern Europe, directly influencing revenue growth and the region’s digital transformation. This position offers a clear path to senior leadership, with exposure to global product strategy and the chance to shape the next generation of internet‑scale services.

- Own end‑to‑end customer engagements, from discovery and solution design through rollout and post‑implementation enablement.
- Drive compliance initiatives, guiding customers through SOC 2, ISO 27001, and data‑privacy requirements while aligning with Cloudflare’s security standards.
- Lead a multidisciplinary team of customer engineers, providing coaching, performance feedback, and career development plans.
- Partner with sales, product, and AI research teams to embed advanced analytics and machine‑learning capabilities into customer solutions.
- Develop and deliver technical enablement programs, webinars, and workshops that elevate partner expertise and adoption rates.
- Act as the regional voice of the customer, feeding insights into product roadmaps and influencing feature prioritization.
- Report to the Director of Global Customer Engineering, collaborating with peers across APAC, EMEA, and the Americas to share best practices and drive consistent service excellence.

Joining Cloudflare means becoming part of a purpose‑driven organization that puts a secure, fast, and reliable internet at the core of every product. Our culture celebrates curiosity, inclusivity, and relentless innovation—values that empower you to experiment with cutting‑edge AI and security technologies while championing customer success. You’ll benefit from continuous learning programs, mentorship from industry leaders, and a clear trajectory toward executive roles. As the internet evolves, the demand for resilient, compliant, and intelligent edge solutions skyrockets, positioning this role at the forefront of industry change. Experience the excitement of shaping a global platform, enjoy a flexible hybrid work model, and leverage Cloudflare’s unrivaled brand to accelerate your career while making the internet safer for billions of users.