(Senior) Sales Operations Manager

The (Senior) Sales Operations Manager at SumUp in London, England, United Kingdom is the engine that turns sales ambition into measurable revenue growth. You will own the end‑to‑end sales enablement lifecycle, aligning channel sales strategy with revenue‑operations best practices to power our global fintech ecosystem. By translating market insights into actionable KPI dashboards and optimizing CRM workflows, you ensure every sales team member can close deals faster and more efficiently. This role sits at the heart of SumUp’s mission to empower entrepreneurs worldwide, giving you a platform to shape the future of digital payments while accelerating your own leadership trajectory within a fast‑growing, data‑driven organization.

- Design, build, and maintain KPI dashboards that surface real‑time performance across all sales channels.
- Lead the integration and continuous improvement of CRM and revenue‑operations tools, ensuring data integrity and seamless hand‑offs.
- Partner with channel sales leaders to develop forecasting models, quota setting, and incentive plans that drive predictable growth.
- Analyze pipeline health, identify bottlenecks, and implement process enhancements that boost conversion rates.
- Produce weekly and monthly revenue reports, translating complex data into clear insights for senior leadership.
- Coach and mentor junior analysts, fostering a culture of analytical rigor and collaborative problem‑solving.
- Serve as the liaison between sales, finance, and product teams, championing cross‑functional initiatives that improve the customer journey.

Reporting to the Head of Revenue Operations, you will work closely with senior sales leaders, product managers, and finance partners in a high‑impact, matrixed environment. Your day will blend strategic planning, hands‑on data analysis, and stakeholder communication, requiring a blend of advanced spreadsheet mastery, CRM expertise, and strong interpersonal skills. The ideal candidate thrives in a fast‑paced fintech landscape, possesses a deep understanding of channel sales dynamics, and can translate quantitative insights into actionable business outcomes.

Joining SumUp means becoming part of a purpose‑driven fintech leader that values curiosity, ownership, and inclusive collaboration. Our London office offers a vibrant, hybrid work culture where innovative ideas are celebrated and rapid career progression is the norm. You’ll have access to continuous learning programs, mentorship from industry veterans, and the chance to shape products that empower millions of entrepreneurs globally. As the payments industry evolves, the (Senior) Sales Operations Manager role is pivotal to driving scalable growth, giving you a unique opportunity to leave a lasting imprint on the future of commerce while advancing your own professional journey.