Strategic Account Manager

Strategic Account Manager – Aptean – Bengaluru, Karnataka, India

Aptean is seeking a results‑driven Strategic Account Manager to own and expand our most valuable enterprise relationships in the fast‑growing SaaS and ERP landscape. In this role you will act as the trusted advisor for a portfolio of high‑impact customers, shaping solution roadmaps that align with their digital transformation goals while driving revenue growth for Aptean. Your deep understanding of industry verticals such as manufacturing, distribution, and retail will enable you to translate complex business challenges into actionable technology strategies, positioning Aptean as the partner of choice. Reporting to the Head of Global Accounts, you will influence cross‑functional teams, contribute to market‑share expansion, and build a pipeline that fuels both short‑term wins and long‑term strategic growth. Success in this position opens pathways to senior leadership roles, global account leadership, and product strategy influence across Aptean’s worldwide portfolio.

Key responsibilities include:
- Develop and execute account plans that deliver >20% YoY growth through upsell, cross‑sell, and renewal initiatives.
- Conduct quarterly business reviews, presenting data‑driven insights and ROI analyses that demonstrate the value of Aptean solutions.
- Partner with solution architects, product managers, and professional services to design customized implementations that solve specific client pain points.
- Negotiate complex contracts and pricing structures while maintaining profitability and compliance with corporate policies.
- Monitor market trends, competitive activity, and emerging technologies to proactively identify new opportunities within the account base.
- Lead internal stakeholder meetings, ensuring seamless communication between sales, support, and engineering teams.
- Mentor junior account executives, sharing best practices and fostering a collaborative, high‑performance culture.

Join Aptean and become part of a culture that celebrates innovation, customer obsession, and continuous learning. Our Bengaluru office offers a vibrant, inclusive environment where ideas are empowered and career trajectories are accelerated through structured mentorship, certifications, and global exposure. As a Strategic Account Manager, you will be at the forefront of industry disruption, helping clients harness the power of cloud‑native ERP, AI‑enhanced analytics, and IoT integrations to stay ahead of the competition. Aptean’s commitment to employee growth, flexible work arrangements, and a comprehensive health and wellness program ensures you can thrive both professionally and personally. If you are passionate about building lasting partnerships and driving transformational outcomes, this is the unique opportunity to make a measurable impact while advancing your career with a market‑leading technology leader.