Phewnix Understanding of the Job
The actual job requirements can be found on the career page when you apply.
Territory Account Executive , SMB - Wilmington, DE at Toast is a high‑impact, customer‑facing role that drives revenue growth for the leading restaurant‑technology platform. As the front‑line champion of Toast’s SaaS, payments, and FinTech solutions, you will own a defined territory of small‑ and medium‑business restaurants in Wilmington, DE, turning prospects into long‑term partners. Your success fuels Toast’s mission to empower independent eateries with tools that streamline operations, boost guest experiences, and increase profitability. This position sits at the heart of a fast‑growing market, offering a clear path to senior sales leadership or strategic account management as you consistently exceed quota and expand market share.
In this role you will:
- Prospect, qualify, and close new SMB restaurant accounts, delivering end‑to‑end sales cycles from discovery to contract signing.
- Conduct consultative demos that showcase Toast’s POS, payment processing, and loyalty solutions, aligning product value with each customer’s unique challenges.
- Build and nurture relationships with owners, operators, and decision‑makers, becoming their trusted advisor for technology adoption.
- Manage a robust pipeline using Salesforce, maintaining accurate forecasting and activity metrics for senior leadership.
- Collaborate with cross‑functional teams—including Marketing, Customer Success, and Product—to relay market feedback and drive continuous improvement.
- Negotiate pricing and contract terms while adhering to company policies and compliance standards.
- Track and report key performance indicators, celebrating wins and identifying opportunities for coaching and development.
You’ll thrive in Toast’s vibrant culture that celebrates curiosity, collaboration, and relentless innovation. Our Wilmington, DE office offers a supportive environment where ideas are heard, and career growth is accelerated through mentorship programs, ongoing training, and clear promotion tracks. As part of a company redefining the restaurant industry, you’ll stay ahead of emerging trends in cloud‑based POS, contactless payments, and data‑driven guest insights—making your work both relevant and rewarding. Toast invests in its people with competitive benefits, flexible work arrangements, and a mission‑driven community that values diversity and inclusion. Join us to shape the future of dining, accelerate your sales career, and make a tangible impact on the success of thousands of local restaurants.