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Director, Sales
IntercomSan Francisco, California
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Posted on: 23 Oct 2026
Phewnix Understanding of the Job
The actual job requirements can be found on the career page when you apply.
Director, Sales – Intercom – San Francisco, California
Intercom is redefining customer communication, and as Director, Sales you will spearhead the strategy that turns conversations into revenue. In this high‑visibility role you own the end‑to‑end sales engine for our flagship products, driving pipeline growth across enterprise and mid‑market segments. Your leadership directly fuels Intercom’s market expansion, accelerates ARR, and positions the company as the go‑to platform for conversational commerce. Reporting to the VP of Global Sales, you will influence cross‑functional roadmaps, mentor a high‑performing team of account executives and managers, and shape the sales culture that scales with our rapid growth. The position offers a clear path to senior executive leadership, with the chance to broaden your impact across product, marketing, and customer success as Intercom continues its global ascent.
- Define and execute a data‑driven sales strategy that meets quarterly and annual revenue targets.
- Lead, coach, and scale a team of 20+ sales professionals, fostering a culture of continuous improvement and high accountability.
- Partner with Marketing, Product, and Customer Success to align messaging, refine go‑to‑market plans, and ensure seamless handoffs.
- Own forecasting, pipeline hygiene, and performance analytics, using CRM insights to drive actionable decisions.
- Build and nurture C‑level relationships, positioning Intercom as a strategic advisor and expanding footprint within key accounts.
- Develop and deliver compelling sales narratives that command the message and resonate with diverse buyer personas.
- Drive cross‑functional initiatives that improve sales enablement tools, compensation models, and territory planning.
Intercom’s culture is built on curiosity, empathy, and a relentless focus on delivering value to customers. As Director, Sales you will thrive in an environment that rewards innovative thinking, celebrates diversity, and invests heavily in professional growth—offering leadership development programs, mentorship from senior executives, and access to industry conferences. You’ll be at the forefront of the conversational AI wave, shaping how businesses engage with their audiences in real time. This role is uniquely positioned to amplify your impact: you will not only steer revenue growth but also influence product evolution and market perception. Join Intercom in San Francisco, California, and become a catalyst for the next era of customer communication, where your strategic vision translates into measurable success and career acceleration.
Intercom is redefining customer communication, and as Director, Sales you will spearhead the strategy that turns conversations into revenue. In this high‑visibility role you own the end‑to‑end sales engine for our flagship products, driving pipeline growth across enterprise and mid‑market segments. Your leadership directly fuels Intercom’s market expansion, accelerates ARR, and positions the company as the go‑to platform for conversational commerce. Reporting to the VP of Global Sales, you will influence cross‑functional roadmaps, mentor a high‑performing team of account executives and managers, and shape the sales culture that scales with our rapid growth. The position offers a clear path to senior executive leadership, with the chance to broaden your impact across product, marketing, and customer success as Intercom continues its global ascent.
- Define and execute a data‑driven sales strategy that meets quarterly and annual revenue targets.
- Lead, coach, and scale a team of 20+ sales professionals, fostering a culture of continuous improvement and high accountability.
- Partner with Marketing, Product, and Customer Success to align messaging, refine go‑to‑market plans, and ensure seamless handoffs.
- Own forecasting, pipeline hygiene, and performance analytics, using CRM insights to drive actionable decisions.
- Build and nurture C‑level relationships, positioning Intercom as a strategic advisor and expanding footprint within key accounts.
- Develop and deliver compelling sales narratives that command the message and resonate with diverse buyer personas.
- Drive cross‑functional initiatives that improve sales enablement tools, compensation models, and territory planning.
Intercom’s culture is built on curiosity, empathy, and a relentless focus on delivering value to customers. As Director, Sales you will thrive in an environment that rewards innovative thinking, celebrates diversity, and invests heavily in professional growth—offering leadership development programs, mentorship from senior executives, and access to industry conferences. You’ll be at the forefront of the conversational AI wave, shaping how businesses engage with their audiences in real time. This role is uniquely positioned to amplify your impact: you will not only steer revenue growth but also influence product evolution and market perception. Join Intercom in San Francisco, California, and become a catalyst for the next era of customer communication, where your strategic vision translates into measurable success and career acceleration.
Job Overview
Salary:
Not disclosed
JOB TYPE:
Not specified
Experience:
5+ years
Job Location:
San Francisco, California
Job Level:
Not specified
Education:
Graduation
