MB Outbound SMB Sales Specialist

The MB Outbound SMB Sales Specialist at ClassPass is the engine driving our next wave of wellness adoption across small‑and‑medium businesses. In this high‑impact role you will identify, engage, and close partnership opportunities that bring ClassPass’s technology‑enabled movement and mindfulness experiences directly to employees, strengthening corporate health cultures while expanding our market footprint. Your work fuels revenue growth, deepens brand loyalty, and positions ClassPass as the go‑to wellness platform for forward‑thinking organizations. Reporting to the Head of SMB Sales, you’ll collaborate with product, marketing, and customer success teams, gaining visibility across the business and a clear pathway to senior sales leadership or strategic account management roles as you master the SMB landscape.

- Prospect and qualify high‑potential SMB accounts through outbound calls, email campaigns, and social selling techniques.
- Conduct consultative discovery calls to uncover client pain points and align ClassPass solutions with their wellness objectives.
- Design and deliver tailored presentations and ROI models that demonstrate measurable employee engagement and productivity gains.
- Negotiate contract terms, pricing, and service agreements while maintaining adherence to company policies and compliance standards.
- Manage the full sales cycle from lead generation to close, updating CRM with accurate activity logs and forecasting metrics.
- Partner with Marketing to refine lead‑gen assets and with Customer Success to ensure seamless onboarding and ongoing satisfaction.
- Track industry trends, competitor activity, and emerging wellness technologies to continuously refine the outbound strategy.

Joining ClassPass means becoming part of a culture that celebrates curiosity, collaboration, and the belief that movement transforms lives. We empower our people with continuous learning—access to internal sales academies, mentorship programs, and cross‑functional projects that accelerate career growth. As the wellness industry evolves toward hybrid work models and holistic employee benefits, the MB Outbound SMB Sales Specialist sits at the nexus of technology and well‑being, shaping how companies nurture healthier, more engaged workforces. You’ll enjoy a flexible, inclusive environment, competitive benefits, and the chance to leave a tangible imprint on the future of wellness—making every day at ClassPass both rewarding and purpose‑driven.