Sales Associate(FT/PT)

At Cider, our Sales Associate (FT/PT) role is the frontline engine that transforms casual shoppers into loyal brand advocates, directly influencing store performance and the broader retail landscape in Cerritos, California, United States of America. As the face of Cider, you will deliver exceptional customer satisfaction, manage seamless store operations, and champion service excellence that fuels revenue growth and market share expansion. This position sits at the heart of our retail ecosystem, impacting daily sales metrics, inventory turnover, and community reputation. With clear pathways to senior sales leadership, merchandising, or store management, high‑performing associates quickly earn increased responsibility, cross‑training opportunities, and the chance to shape Cider’s growth strategy in a dynamic, fast‑moving market.

**Key Responsibilities & Skills**
- Greet and engage customers, assess needs, and recommend products that enhance satisfaction and drive repeat business.
- Execute point‑of‑sale transactions accurately, handle returns, and process promotions while maintaining compliance with cash handling policies.
- Maintain optimal store presentation: restock shelves, organize displays, and ensure visual merchandising standards reflect Cider’s brand identity.
- Monitor inventory levels, conduct cycle counts, and communicate replenishment needs to the store manager to prevent stockouts.
- Resolve customer inquiries and complaints promptly, turning challenges into positive experiences that reinforce brand loyalty.
- Collaborate with team members and report to the Store Manager, sharing insights on sales trends, shopper feedback, and operational efficiencies.
- Leverage CRM tools and sales analytics to track performance, identify upselling opportunities, and meet or exceed weekly sales targets.

Success in this role demands strong interpersonal communication, a proactive service mindset, and the ability to multitask in a high‑traffic environment. Technical proficiency with POS systems, inventory software, and basic data reporting is essential, while soft skills such as active listening, problem‑solving, and teamwork drive daily excellence.

Why Join Cider? Our culture celebrates curiosity, inclusivity, and continuous improvement—values that empower every associate to own their career journey. You’ll receive robust training, mentorship from seasoned retail leaders, and access to Cider’s internal growth programs that fast‑track advancement into supervisory or specialist roles. As the retail industry pivots toward experiential shopping and omnichannel integration, your contributions as a Sales Associate (FT/PT) will be pivotal in shaping how we delight customers both in‑store and online. Join a vibrant team in Cerritos, California, United States of America where your passion for service translates into tangible impact, personal development, and a rewarding future with Cider.