Solution Sales Executive - Service Collection (India)

Solution Sales Executive - Service Collection (India) at Atlassian is a high‑visibility, revenue‑driving role that sits at the intersection of technology, customer experience, and strategic growth. You will own the end‑to‑end sales cycle for Atlassian’s Service Collection portfolio, partnering with enterprises across India to modernize their support operations, boost agent productivity, and accelerate digital transformation. By translating complex product value into tangible business outcomes, you directly influence Atlassian’s market leadership in collaborative work management and help shape the future of service‑first organizations. The position offers a clear pathway to senior sales leadership, with exposure to cross‑functional teams, executive stakeholders, and a fast‑growing segment that is critical to Atlassian’s long‑term growth strategy.

- Drive full‑cycle prospecting, qualification, and closing of new Service Collection deals, consistently exceeding quarterly targets.
- Conduct deep‑dive discovery workshops to uncover pain points in incident management, ITSM, and customer support, then craft tailored solution architectures.
- Deliver compelling product demos and proof‑of‑concepts that showcase Atlassian’s integrated suite (Jira Service Management, Confluence, Opsgenie) and highlight ROI.
- Build and nurture relationships with C‑level and senior IT leaders, acting as a trusted advisor throughout the buying journey.
- Collaborate with solution engineers, product managers, and marketing to align messaging, develop go‑to‑market strategies, and feed market insights back into the product roadmap.
- Manage pipeline health using Salesforce, forecast accurately, and report performance to regional sales leadership.
- Mentor junior sales colleagues, sharing best practices and contributing to a culture of continuous improvement.

You will report to the Director of Solution Sales for APAC, working within a dynamic, globally distributed team that prizes transparency, innovation, and customer obsession. Daily activities blend strategic account planning with hands‑on execution, leveraging Atlassian’s collaborative tools to stay aligned with internal partners and external clients. Success in this role demands a blend of consultative selling expertise, strong technical fluency in SaaS service‑management platforms, and exceptional communication skills that translate complex concepts into clear business value.

Joining Atlassian means becoming part of a purpose‑driven organization that empowers teams worldwide to unleash their full potential. Our culture is built on open communication, diverse perspectives, and a relentless focus on outcomes, giving you the freedom to experiment, learn, and grow. You’ll gain access to world‑class training, mentorship programs, and a clear career ladder that can lead to senior enterprise sales or product strategy roles. As the Service Collection market expands rapidly, you will be at the forefront of shaping industry standards for modern service delivery, positioning yourself as a thought leader in a high‑impact, future‑proof domain. Atlassian’s commitment to work‑life harmony, inclusive benefits, and a vibrant global community makes this an unparalleled opportunity to accelerate your career while making a meaningful difference for customers across India.