Account Executive, SMB Install

The Account Executive, SMB Install role at DocuSign in Chicago, IL, USA is a front‑line revenue engine that drives digital transformation for small‑ and medium‑business customers. You will own the full sales cycle—from prospecting and solution‑selling to closing and onboarding—ensuring that SMBs experience a seamless, secure electronic agreement journey. By expanding DocuSign’s footprint in the highly competitive SMB market, you directly contribute to the company’s mission of accelerating the world’s digital agreements, boosting customer productivity, and generating recurring revenue. This position offers a clear path to senior sales leadership, with access to mentorship, advanced sales training, and a performance‑based promotion track that can accelerate your career within a globally recognized tech leader.

- Identify, qualify, and engage SMB prospects through outbound outreach, inbound leads, and strategic referrals.
- Conduct consultative discovery calls and product demos that translate DocuSign’s value proposition into tangible business outcomes for each customer.
- Build and manage a robust pipeline, accurately forecasting revenue and maintaining CRM hygiene in Salesforce.
- Negotiate contracts, close deals, and coordinate with the Install Services team to guarantee flawless implementation and adoption.
- Partner with Marketing, Customer Success, and Product Management to relay market feedback and shape go‑to‑market strategies.
- Leverage data‑driven insights and industry trends to tailor solutions that address compliance, security, and workflow efficiency challenges.
- Report directly to the SMB Install Sales Manager, collaborating with a high‑performing regional team focused on rapid growth and customer satisfaction.

Joining DocuSign means becoming part of a culture that champions innovation, integrity, and inclusive collaboration. You’ll work alongside industry experts who are shaping the future of agreement technology, gaining exposure to cutting‑edge e‑signature and contract lifecycle management solutions. DocuSign invests heavily in professional development—offering continuous learning programs, certifications, and leadership workshops—to help you stay ahead of market trends and expand your skill set. As an Account Executive, SMB Install, you’ll have the unique opportunity to influence the digital transformation of thousands of businesses in Chicago, IL, USA, while enjoying a supportive environment that rewards entrepreneurial spirit, celebrates diversity, and provides comprehensive health, wellness, and retirement benefits. This is more than a sales role; it’s a chance to be a catalyst for change in a fast‑growing segment of the tech industry.