Sales Manager - Summit Mall

The Sales Manager - Summit Mall role at Warby Parker in Akron, OH, USA is a pivotal leadership position that drives retail performance and brand presence in one of our flagship locations. You will own the full sales cycle, from forecasting and visual merchandising to coaching a high‑performing team that delivers an exceptional customer experience. This role directly influences Warby Parker’s market share in the Midwest, shaping how we connect style‑forward eyewear with community needs. With clear pathways to district leadership and cross‑functional exposure to merchandising, marketing, and e‑commerce, you’ll accelerate your career while championing a brand that redefines vision care.

Key Responsibilities & Skills
- Lead, motivate, and develop a team of sales associates, setting daily, weekly, and monthly targets that exceed store KPIs.
- Analyze sales data, foot traffic, and conversion metrics to optimize inventory mix and visual displays for the Summit Mall environment.
- Execute Warby Parker’s omni‑channel strategy, integrating in‑store appointments, virtual try‑ons, and seamless checkout experiences.
- Build strong relationships with mall management and local partners to drive footfall through events, promotions, and community outreach.
- Manage budgeting, payroll, and scheduling while ensuring compliance with corporate policies and Ohio labor regulations.
- Deliver actionable coaching and performance feedback, leveraging CRM insights and role‑playing scenarios to sharpen selling techniques.
- Report weekly to Regional Retail Director, presenting insights, challenges, and growth opportunities for the Summit Mall location.

Why Join & Benefits
Warby Parker’s culture blends purpose‑driven design with a commitment to social impact, and as a Sales Manager you’ll embody those values daily. You’ll thrive in a collaborative environment that celebrates creativity, data‑driven decision‑making, and continuous learning—supported by robust training programs, mentorship from senior leaders, and tuition reimbursement for further education. As the eyewear industry evolves with digital try‑on technology and sustainable materials, you’ll be at the forefront of shaping consumer experiences and driving innovation. This opportunity offers the unique chance to lead a high‑visibility store in a vibrant mall setting, enjoy a flexible work schedule, comprehensive health benefits, generous paid time off, and an employee discount program that lets you experience Warby Parker’s products firsthand. Join us in Akron, OH, USA, and turn your passion for sales leadership into measurable impact for both the community and your professional growth.