Territory Account Executive, Retail - San Francisco

Territory Account Executive, Retail – San Francisco at Toast is a high‑impact, client‑facing role that drives revenue growth for the nation’s leading restaurant platform. Based in San Rafael, CA, USA, you will own a defined portfolio of mid‑market and enterprise hospitality brands, positioning Toast’s end‑to‑end point‑of‑sale, payments, and mobile ordering solutions as the backbone of their digital transformation. Your success directly fuels Toast’s mission to empower restaurateurs with technology that simplifies operations, boosts guest experiences, and unlocks new profit streams. This position sits at the nexus of sales, product, and customer success, offering a clear pathway to senior leadership roles such as Regional Sales Manager or Market Lead as you consistently exceed quota and champion market expansion across the Bay Area.

- Build and manage a pipeline of new restaurant accounts, from prospecting to close, delivering a consultative sales experience that aligns Toast’s SaaS, hardware, and services with each client’s unique operational goals.
- Conduct in‑depth discovery calls and on‑site demos, translating complex restaurant tech stacks into actionable ROI narratives that resonate with owners, operators, and C‑suite stakeholders.
- Negotiate contracts, pricing, and implementation timelines while coordinating cross‑functional teams—including Solutions Engineers, Product Specialists, and Customer Success Managers—to ensure seamless onboarding.
- Track and analyze territory performance metrics, forecast quarterly revenue, and provide actionable insights to senior leadership for strategic planning.
- Stay ahead of industry trends in hospitality, payments, and mobile ordering, leveraging market intelligence to position Toast as the go‑to platform for innovative dining experiences.
- Cultivate long‑term relationships that generate upsell and cross‑sell opportunities, driving recurring revenue and expanding Toast’s footprint within each account.
- Report directly to the Regional Sales Director, collaborating with a dynamic sales team that shares a passion for disrupting the restaurant ecosystem.

Joining Toast means becoming part of a culture that celebrates curiosity, collaboration, and relentless customer focus. You’ll thrive in an environment where ideas are acted on quickly, and every team member is empowered to own outcomes that matter to the restaurant community. Toast invests heavily in professional development—offering mentorship programs, continuous training on the latest hospitality tech, and clear promotion tracks that recognize high performers. As the restaurant industry accelerates its digital shift, you’ll be at the forefront, shaping how thousands of eateries across San Rafael, CA, USA and beyond deliver unforgettable guest experiences. This role is unique because it combines cutting‑edge technology with tangible, real‑world impact, giving you the chance to grow your career while helping restaurants thrive in a rapidly evolving market.