Territory Account Executive , SMB - Wilmington, DE

The Territory Account Executive, SMB – Wilmington, DE is the frontline champion of Toast’s restaurant platform, driving adoption and revenue growth among small‑to‑medium businesses in the vibrant Wilmington market. In this high‑impact role you own the full sales cycle—from prospecting and needs‑based discovery to solution design, negotiation, and post‑sale partnership—ensuring restaurants can adapt, take control, and focus on what they love: building thriving businesses. Your success directly fuels Toast’s mission to be the industry’s most trusted technology partner, expanding market share and shaping the future of hospitality tech. With clear pathways to senior leadership, you’ll accelerate your career while making a measurable difference in the local restaurant ecosystem.

- Identify, qualify, and develop a pipeline of SMB restaurant prospects in Wilmington, DE, USA through cold outreach, networking events, and referrals.
- Conduct consultative demos and ROI‑focused presentations that align Toast’s POS, payments, and guest‑experience solutions with each restaurant’s unique challenges.
- Negotiate contracts and close new business, consistently exceeding quarterly quota while maintaining high win rates.
- Partner with Customer Success, Product, and Marketing teams to ensure seamless onboarding and ongoing value delivery for newly acquired accounts.
- Track and analyze sales metrics in Salesforce, providing accurate forecasts and actionable insights to regional leadership.
- Stay current on industry trends—contactless payments, delivery logistics, and data‑driven operations—to position Toast as a strategic advisor.
- Mentor junior sales reps, sharing best practices and contributing to a collaborative, high‑performing territory team.

Reporting to the Regional Sales Manager, you operate within a fast‑paced, data‑driven environment where teamwork, resilience, and a passion for hospitality technology are prized. Your day blends strategic planning with hands‑on selling, leveraging Toast’s cutting‑edge platform to solve real‑world restaurant pain points and drive sustainable growth.

Joining Toast means becoming part of a purpose‑driven culture that celebrates innovation, customer obsession, and the entrepreneurial spirit of restaurateurs. You’ll benefit from continuous learning programs, mentorship from industry veterans, and clear advancement tracks toward senior sales leadership or specialized product roles. As the restaurant industry embraces digital transformation, your expertise as a Territory Account Executive, SMB – Wilmington, DE will be pivotal in shaping the next wave of restaurant success. Toast offers a vibrant, inclusive workplace, competitive benefits, and the chance to make a lasting impact on the communities you serve—making this opportunity as unique as the restaurants you’ll empower.