Territory Account Executive , SMB - Columbia, MD

The Territory Account Executive, SMB – Columbia, MD joins Toast at a pivotal moment as the restaurant technology market accelerates. In this role you own the full sales cycle for small‑to‑mid‑size restaurant owners across the Columbia, MD, USA region, driving adoption of Toast’s all‑in‑one platform that empowers operators to streamline front‑of‑house, back‑of‑house, and guest experience. Your success directly fuels Toast’s mission to help restaurants adapt, take control, and grow the businesses they love, while expanding market share in a high‑growth vertical. Reporting to the Regional Sales Manager, you will be the trusted advisor who uncovers pain points, crafts tailored solutions, and closes new contracts that generate recurring revenue. With clear pathways to senior sales leadership and cross‑functional exposure, high performers quickly advance to Enterprise Account Executive or Sales Enablement roles, shaping the future of hospitality technology.

Key responsibilities include:
- Prospecting and qualifying SMB restaurant owners in Columbia, MD, USA through cold outreach, networking events, and inbound leads.
- Conducting discovery calls and product demos that translate Toast’s technical capabilities into tangible ROI for each prospect.
- Developing customized proposals, negotiating terms, and closing new SaaS subscriptions that meet or exceed quarterly quotas.
- Managing a pipeline in Salesforce, updating forecasts, and reporting results to the Regional Sales Manager on a weekly cadence.
- Partnering with Customer Success and Implementation teams to ensure seamless onboarding and long‑term customer satisfaction.
- Staying current on industry trends—such as contactless ordering, omnichannel loyalty, and data‑driven menu optimization—to position Toast as the strategic partner of choice.
- Mentoring junior sales reps and contributing insights to refine go‑to‑market strategies for the SMB segment.

Success in this position requires a blend of technical fluency and relational acumen: you are comfortable navigating POS integrations, API ecosystems, and analytics dashboards while also building rapport, listening actively, and influencing decision‑makers. Strong communication, objection‑handling, and time‑management skills are essential, as is a self‑starter mindset that thrives in a fast‑paced, target‑driven environment.

Why join Toast? Our culture celebrates curiosity, collaboration, and a relentless focus on helping restaurants succeed—values that resonate with anyone passionate about hospitality innovation. Employees enjoy robust career development programs, including mentorship, tuition reimbursement, and internal mobility that let you grow alongside the company’s rapid expansion. As the restaurant industry embraces digital transformation, the Territory Account Executive role offers a front‑row seat to shape that evolution, delivering technology that drives higher margins and better guest experiences. Toast’s award‑winning benefits package, flexible work arrangements, and vibrant community events make Columbia, MD, USA a great place to build both a rewarding career and a balanced life. Join us and turn your sales expertise into tangible impact for the restaurants that feed our communities.